Frequently asked questions

  • Yes! All bookings, booking amendments and cancellations are done via the app (we can help you with this) and the app can be downloaded here for Android and here for IOS/Apple. We also use the app to send you info on special offers etc., so that it doesn’t clog up your email and you don’t miss any specials.

  • Nothing! We have all the equipment you will need for the session and we also have sweat towels, hair ties and even snacks. We have a water dispenser but you will need to bring a bottle. You should make sure to have socks for your class.

  • Whatever you feel comfortable in! You do not need to wear anything special, but you should wear something that you can move well in, that isn’t too baggy (for safety reasons, so that you don’t get tangled in a spring! And so that we can see your form better). Please tie up long hair (again, for safety reasons) and avoid wearing jewellery and clothes with zip/buttons as these can damage our equipment. Socks are required in the studio.

  • Please see here for our location on Google maps. There is also a private car park at Penrose Wharf for customer use.

  • You will be notified via the app and also by email if a space becomes available in your class.

    You can be added to a class any time up to one hour before the class starts (this maximises your chances of getting a space in the class and is useful for those living/working close to the studio).

    If you are on the waiting list for a class and you make other plans, no problem! Please remember to remove yourself from the waiting list as you may still be added to the class.

  • We have a 12 hour cancellation window for group classes and private lessons, for your class credit to be returned to your booking account for you to use to book another class. If you cancel with less than 12 hours notice, your class credit will be retained.

  • We know that sometimes life gets in the way, no matter how well planned we are. We ask you to be 5 minutes early for class to ensure the best experience for everyone. If you arrive late to class, you may not be admitted if the class has started as it is not always safe to jump into a class in the middle of an exercise and it is disruptive to other attendees and the teacher. If you are late, your space may be given to another person on the waitlist for the class.

  • We do have space for you to change but we do not have shower facilities (we do have toiletries and towels for you to freshen up).

  • You might be, but we cannot guarantee it. We often have other sessions happening at the same time during normal studio opening hours. If you would prefer a quieter time, please let us know and we will do our best to accommodate you. 

  • Absolutely, you can. We can welcome between 2-7 people for private sessions, just let us know when you are booking and we can advise availability.

  • Yes, all classes are mixed.

  • 100% yes! If we were all like gymnasts, there would be no need for Pilates! Flexibility and improving it is a big part of Pilates training and our teachers are excellent at modifying for each individual body in every class so your flexibility will absolutely improve with regular Pilates classes

  • Not even nearly, we have welcomed people in their 80s who have started Pilates for the first time. You can choose private lessons if classes might move a little too fast but there are no high intensity movements or jumping and there are pieces of equipment that are more accessible if you struggle with bending down or getting onto the floor. Our teachers will give you focused 1:1 attention to ensure you are safe and comfortable at all times.

  • Yes, we are delighted to welcome younger Flexers in private lessons. Participants may join group classes from the age of 16.

  • This can vary from person to person but we typically recommend two classes per week. If you are using Pilates as active recovery or as part of a regular training routine, once per week might be plenty for you. We also have lots of classes who regularly attend between three and five times per week. The beauty of Pilates is that you do not need to do a lot of it for it to be effective: twice each week seems to be the sweet spot for most people and you only need to do more if you love it!

  • No problem! You can purchase class pass extenders in the 'store' section of the app.